Terms of Service

Last updated: 2026-04-11

This page provides a plain-language summary of the Backbuild Terms of Service. The authoritative, legally binding document is published on the main Backbuild marketing site.

Full Terms of Service: https://backbuild.ai/terms

Key points

• Service definition: the Terms describe what Backbuild provides, how it is delivered, and the subscription plans available. Service components can change over time; material changes are communicated to customers in advance.
• Acceptable use: customers and their end users may not use the service to violate law, infringe rights, distribute malware, or circumvent security controls. A full acceptable use policy is included in the Terms.
• Customer data ownership: customers retain ownership of their data. Backbuild has only the limited rights needed to deliver and operate the service.
• Confidentiality: each party agrees to protect the other's confidential information.
• Warranties and disclaimers: the service is provided subject to the warranties explicitly stated in the Terms. Implied warranties not required by applicable law are disclaimed.
• Limitation of liability: liability is limited to the amounts specified in the Terms, subject to mandatory carve-outs for items such as gross negligence, willful misconduct, and indemnification obligations.
• Indemnification: each party's indemnification obligations are described in the Terms.
• Term and termination: subscriptions renew per the applicable order form. Either party may terminate for uncured material breach. Termination triggers data export and deletion procedures described under retention and deletion.
• Governing law and disputes: the governing law and dispute resolution mechanism are specified in the Terms.

Relationship to other documents

The Terms of Service operate alongside the Data Processing Agreement, which governs the processing of personal data, and the Business Associate Agreement, which applies when customers process Protected Health Information. Order forms attached to the Terms set out subscription-specific commercial terms.

Effective date

The effective date of the current Terms of Service is shown on the full Terms page on the main marketing site. Material changes are communicated to customers in advance.